Sitting in front of the TV to watch the favorite movie on the big screen can only be enjoyed if you are able to get full-screen content. If you are not being able to get full-screen content from Netflix app, then there is need to pay attention. If you are paying for any service, then you must get it properly otherwise, this will definitely infuriate you.
The problem of full screen on PC or any other device normally encounters if there is some indication of a problem with the web browser appears. To get back to the streaming experience, you need to refresh the browser. If you are among the one who is getting the full screen not working problem, then I have bought some troubleshooting tips for you.
1st solution: Fix your internet browser
To fix the problems related to the internet browser, you have to follow the three steps mentioned below:
- Restart web browser.
- Clear cookies.
- Try alternate browser.
When you clear cookies from the browser, it will clear all corrupted data and settings from it. To clear cookies from the browser, Go to ‘Netflix.com’ and click on ‘Cookies’.
- When you clear cookies of this page. The Netflix will automatically log out from the screen.
- Enter login details again to login to the Netflix account.
- Try playing content now in full-screen mode.
If the problem still continues, restart your web browser by closing all windows and launching them again.
If you are able to get success after restarting the browser, then it’s the end of the solution. Now, you can start watching shows and movies on the big screen without any problem.
Netflix supports Firefox, google chrome version 37 and higher, Microsoft edge, Opera, and internet explorer version 11 or higher. To watch full-screen high definition content, you should have a TV with 720p resolution with a supported web browser. With MS edge, you can watch 4K quality videos seamlessly. An HDCP with 2.2 connection is required. Your PC configurations also play a vital role in streaming content from Netflix.
2nd solution: Uninstall and install Silverlight plugin
Silverlight Plugin is a platform on the web browser which lets you watch videos from apps like Netflix, Hulu, and HBO on the computer.
If the full-screen function is not working on your computer, then there are chances that the silver light plugin is out of date. To get rid of this problem, uninstall the plugin and install the latest version of it from the internet. Follow the steps mentioned here as under to accomplish the installation.
- Exit all browsers currently opened on PC.
- Open ‘Control panel’.
- Select ‘programs’.
- Go to ‘Silverlight’ plugin and click on ‘uninstall a plugin’ option.
- It will hardly take 2 minutes to complete the uninstallation process.
Now, the steps to install the newest version of Silverlight plugin are mentioned below:
- Open ‘Com’.
- Click to select and play a video.
- Tap on ‘Install now’.
- If prompted click on ‘Save file’. The saved file will then be opened from ‘Downloads’ folder.
- Click to Run or install it in the computer.
- Open internet browser now and check if the plugin is successfully enabled or not.
In this way, you can fix this problem. If the problem still exists, then mention your problem in the mail and send it to support mail ID.