Would you like to set up SBCGlobal email on your Mac OS Sierra? At that point, you have to follow the correct steps that you can find on SBCGlobal email official site. Nevertheless, consider the possibility that you run over issues while getting to your email.
In case, the SBCGlobal email doesn’t work despite the following the steps that are given on the official SBCGlobal website, then there is some kind of problem with the email setup. However, there is no compelling reason to worry, as we in this blog post will discuss steps to troubleshoot errors occurring in SBCglobal Email Settings when setting up on Mac OS Sierra.
Check account settings
- Go to the top menu of the email app that is available on your computer, and check account settings. For that, you need to select ‘mail’ followed by ‘preferences’.
- You need to select your SBCGlobal email from the list that you see in ‘accounts’ tab. Once you select the email account, check the below-mentioned things;
- Check if ‘enable this account’ option is ticked.
- Check if ‘download attachments’ option is set as per your preference.
- Click the option named ‘server settings’.
- Now, you need to check and fill the right information the following options:
Incoming mail server (IMAP)
- Username: You will have to enter your SBCglobal Email Login address here.
- Password: Enter the password for your SBCglobal email address.
- Type in the password for your SBCGlobal email account.
- Hostname: Type in ‘mail.domain’ or select a specific server name or IP address of the domain.
Outgoing mail server (SMTP)
- Username: Again, you will have to enter your SBCGlobal email address.
- Password: Enter the password for the email address.
- Hostname: Type in ‘smtp.domain’ or select a specific server name or IP address of the domain.
- There will be boxes to check/uncheck corresponding to the option named ‘automatically manage connection settings’ for both incoming and outgoing mail servers. Uncheck those boxes and you will see additional fields.
- Select ‘advanced IMAP settings’.
- Boxes that are given right next to ‘Use TSL/SSL’ for incoming as well as outgoing mail servers need to be unchecked as well.
- You will find a drop-down arrow under ‘mail server (STMP) option’, which you have to click. In that drop-down list, click the option named ‘account’.
- Choose ‘edit SMTP server’ list.
- Tick the box given corresponding to ‘allow insecure authentication’.
- Click ‘OK’ now and then, click ‘Save’.
Note: Make sure that the changes you’ve made are right, as only then, you will be able to see that ‘save’ page.
Once you click ‘Save’, you will be able to use your SBCGlobal email. In case, the problem persists, then you need to take help of experts because only they can now help fix this problem.