Do you want to fix ‘Sign-in’ problem of your SBCGlobal mail which you are getting on phone or PC? If yes, then, first of all, we would like to share with you that you are not the only one who is getting this problem. There is a number of users who have reported the same issue on SBCGlobal complaint forum. Today, we will try to remove this problem by implementing certain steps. These steps are already proven helpful by some of the users.
The main cause of this problem is a Wrong password entered for login or if there is a problem with the server settings or account settings of your SBCglobal email account. We are going to mention steps which will help you in coming out of the situation considering both the reasons for your problem.
Problem with sign-in from PC
If you are not being able to sign-in to the account from the PC browser, then you need to follow the below-mentioned steps:
Check the server status: You can check the server status from the official SBCglobal Email Login page or you can run down detector test on your browser. You will get results in seconds. If you find there is a problem with the server, then you have to wait for some time.
If you want to make some changes in the server, then go to settings of your account. You will be prompted to change the settings manually. It must be remembered here that you can change the SBCglobal email server settings only when the server status is up. Otherwise, you won’t be able to login to the account.
If you are still having trouble even after changing the server settings, then you can contact email support. They will let you know the cause behind the problem.
Invalid username or password: Enter a wrong password or username may lead to a sign-in problem. If you are entering a wrong password for your account, then you will get the problem with the email login. Most of the email users make mistake in entering the password.
If you have forgotten the password or want to reset it, then click on ‘Forgot password’ link or reset link. You will find some questions in front of your screen. You need to answer these questions and validate your identity by entering personal information. This is how you can reset the password.
If you are facing problem in signing onto the account from a browser, then it might be due to an updated version of browser or some settings need to be configured again. Refresh or update your browser first and try login to the account again from the same browser. If the problem still persists, then change the browser and try login from it.
Login problem from the phone
If you are not being able to sign-in to the SBCglobal account from your phone, then there can be a number of reasons behind it. The email settings might not be configured properly or there is some problem with the POP or IMAP type account. If the problem still exists, then delete the account and configure it again from scratch.
We hope, you will able to get success after implementing the above-mentioned troubleshooting steps.