What to Do If Amazon Fire TV Is Blank, Frozen or Won’t Turn On?

 

Has your Amazon Fire TV or its remote stopped working? If yes, then don’t worry, you can get rid of this problem by following a few simple steps, which we are going to discuss in this blog post.

Amazon Fire TV not responding:

  1. If your Amazon Fire TV works normally on an average day, but at times, get problems in using controls, then you should try troubleshooting the remote first.
  2. Now, restart your Amazon Fire TV, which can be done by taking out the power cord from the power outlet or back of the device, then waiting for a few seconds before plugging it back in.
  3. You can also make use of the Amazon Fire TV remote control to restart your Amazon Fire TV. For that, you need to press and hold ‘select’ button followed by ‘Play/Pause’ buttons simultaneously for about 5 seconds. Or, you can select ‘settings’, then ‘Device’ and ‘Restart’ from Amazon Fire TV menu.
  4. You will have to make sure that the power supply that is provided with the Amazon Fire TV must be used by you. It is important for you to connect the power adapter that is given along with the device on the back of the Amazon Fire TV followed by plugging the other end of the adapter into the power outlet.
  5. If you are using 1st or 2nd Generation Amazon Fire TV, then you will have to make sure that you are using high-speed HDMI cable if required. It must not be any HDMI cable, but it has to be high speed. Plug one end of the HDMI cable into the HDMI port of Amazon Fire TV and another end of the cable into the HDMI port that is vacant on the TV. If using Fire TV Stick, then keep in mind to use the included HDMI extender.
  6. In case you are using an HDMI hub, you will have to disconnect Amazon Fire TV from the hub followed by plugging the same into the TV.
  7. If the current HDMI port on the TV doesn’t work, then you should choose a different HDMI port on the TV. You need to select that HDMI port option on the Amazon Fire TV, which is corresponding to the HDMI port on which the HDMI cable has been inserted.

Are you seeing Blank Screen? Here is what you should try doing:

  1. You need to make sure that the television is on and set to that HDMI input channel, which is corresponding to the Amazon Fire TV that it is connected to.
  2. In case you are using an HDMI cable for connecting your Amazon Fire TV to your TV, then unplug it, wait for a while and plug it back in. But, this time around, you will have to try a different HDMI cable.
  3. Now, unplug all the devices that are connected to the HDMI ports on a temporary basis.
  4. If possible, change the resolution of the TV. Press ‘Up’ and ‘Rewind’ buttons on Amazon Fire TV remote simultaneously for 5 seconds. The system is going to cycle itself through available output resolutions, and it will pause at each resolution for 10 seconds. You need to select ‘use current resolution’ after you see the right resolution on the screen.
  5. If your Amazon Fire TV is already connected to a soundbar or an AV receiver, then make sure that the receiver is on and switched to the right input. If this process doesn’t work, then you should try connecting Amazon Fire TV directly to the TV.

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